Returns and Exchanges

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

Initiating A Return - 

To initiate a return, please enter your order number and zip code associated with your order. You will need to initiate a new RMA for each existing order with Todd Snyder. To locate your order number, please reference your confirmation email from you order

How soon will I get my refund?

Please allow up to 10 business days for your return or exchange to be processed once received at our Returns Department. Please note that refunds issued back to your credit card usually take up to 5 business days to be acknowledged by your bank. 

What items are returnable?

  • Items purchased in the last 30 days that are returned new, unused and in their original packaging with all TODD SNYDER and any other designer garment tags still attached.

What items are non-refundable?

  • Items marked "Final Sale", "Final Markdown", or "Clearance" are non-returnable.
  • Free gifts or promotional items with retail value.

Holiday Return Policy

- Any purchase made on November 11th through December 15th is eligible to be returned through January 15, 2021.

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